Hospitality

One of the ways Pin Drop can be used in the hospitality industry is by hotel staff sharing their location amongst teams in real-time (during working hours). This allows managers to quickly respond to guest requests and ensure that staff are always in the right place at the right time. For example, if a guest requests more towels, the front desk can quickly locate the nearest housekeeping staff member and send them to the guest's room. This improves the guest's experience and also increases the efficiency of staff management.

Another way Pin Drop can be used in the hospitality industry is by tracking the location of guests. This allows hotels to provide guests with more personalised service. For example, if a guest is at the hotel's restaurant, the hotel can send them a special offer for drinks or dessert. This improves the guest's experience and also increases the hotel's revenue.

Pin Drop is not just a tool, it's a game-changer for the hospitality industry, providing guests with an unparalleled level of personalisation and service.
— User in Chicago, IL (USA)

Customise and personalise

Pin Drop can also be used to create highly customised and personalised welcome packs and location guides for guests. By tracking the location of guests, hotels can create personalised recommendations for local restaurants, bars, and other attractions that are nearby. This allows hotels to provide guests with a more personalised and enjoyable experience.

The app can also be used to create location guides that help guests navigate their way around the hotel and surrounding area. For example, if a guest is unfamiliar with the area, the hotel can use Pin Drop to create a map that shows the location of the hotel, local restaurants, and other nearby attractions. The hotel can also use Pin Drop to create a guide that shows the location of the hotel's amenities, such as the pool, gym, and spa.

Dropping pins and tagging them on a map can be useful in the hospitality business in several ways:

  • Location targeting: By dropping pins on a map, hotels, resorts and vacation rentals can target potential customers who are searching for accommodations in a specific area. This can help to increase visibility and bookings for these businesses.
  • Area recommendations: By dropping pins and tagging them with notes, hotels, resorts and vacation rentals can provide guests with recommendations for nearby restaurants, shops, and tourist attractions. This can enhance guest experience and encourage them to explore the area more.
  • Neighbourhood marketing: By using map-based marketing, hotels can target customers in specific neighbourhoods and highlight the unique features of the area. This can help to attract customers who are looking for a more authentic local experience.
  • Event promotion: Hotels and resorts can use pin-dropping to promote upcoming events such as weddings, conferences, and festivals. This will make it easy for customers to find the location of the event and plan their travel accordingly.
  • Real-time availability: Hotels can use pin-dropping to show the real-time availability of their rooms and suites, which can help customers make more informed decisions when booking their stay.

Overall, pin dropping can be a valuable tool in the hospitality business to increase visibility, provide recommendations, and enhance the guest experience.